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Certified communications with high probative value

Guarantee the legal validity of your postal and electronic communications

Traceability, content certification and custody of documents and evidence

Manage your communications through a single provider

Secure the proof of availability of your communications through postal or electronic channels

There are times when your company has to send certified communications to avoid future legal problems. You should be able to manage these communications from your company, with the same provider, to reduce the risk of information leakage. In addition, you will need a high level of faith in the certification process for each shipment.

When you need to give legal value to the sending of a physical or electronic communication to a recipient, be it Postal, email or SMS, with no need for acknowledgment of receipt, the MailTecK & CustomerComms’ Certified Communications Service accredits the availability of communication to the recipient, as well as its content and its time of sending.

With the coverage of a Trusted Service Provider

Integration of physical and electronic channels in the same platform

Full legal validity of the certifications generated in the communications

Certification of content and time stamp with notarial deposit of the "hash" function

Confirmation of delivery on server and proof of access to content with forwarding via another channel in case of failure

Custody of at least 5 years of certificates of communications and collected evidence

One solution with multiple applications

PAYMENT REQUIREMENTS

The customer can receive the request through both postal and electronic channels.

MODIFICATION OF PRICES OR RATES

Accredit the communication of the renewal of prices or rates of the services contracted.

SERVICE CANCELLATIONS

The company needs to certify the communication of the cancellation of the service as established in the contract.

CONTRACT RENEWAL NOTICE

When you have to prove the communication of a contract renewal, for example, in insurance policies.

EXPIRATION OF CONTRACTS

A certified communication is a preventive measure to dissuade customers from denying receipt of the notice of expiration.

INVOICES, OFFERS, CONTRACT CONDITIONS ...

Provides legal proof to the sending of invoices, offers, modification of contract conditions, etc.

Manage your certified communications from your computer with

Benefits for
your company

Specialists in multi-channel personalized communications. We help you to address the customer through the best channel.
A single provider (design, management, production and mailing), which reduces the risk of information leakage.
We guarantee confidentiality and security as Trusted Service Provideres with the ISO 27001 certification.
Priority of lower cost channels, such as digital ones, as opposed to other more expensive options.

Do you want to know more about certified communications?

Download this whitepaper free of charge to learn about the process of electronic certification of communications and the advantages it brings.

Discover other solutions

Technology

Platform for all your legal communications

Legal security

Maximum legal guarantee of your communications and transactions

Trust Service Provider

Certification and digital custody of communications and evidences

Accessibility

Services available from PC, mobile and tablet

SOME OF OUR CLIENTS

MADRID

Avenida de la Recomba 14
P.E. La Laguna
28914 Leganés · Madrid
+34 916 895 665

BARCELONA

Calle Balmes, 200
Planta 6º Puerta 4º
08006 Barcelona
+34 934 152 445

BILBAO

P. I. Ribera de Axpe, 11
Edif. BL-206-B-2ª
48950 Erandio · Vizcaya
+34 944 646 412

PORTUGAL

Torre Montesanto
Rua Afonso Praça, 30, 7th floor
1495-061 Algés · Lisboa
+351 21 121 5030

USA

75 State Street
Boston · MA 02109
+ 1 617 655 7200

contacto

Have you received an electronic communication managed by MailComms Group?

It is likely that your product or service provider may need to send you a certified communication or that they are participating in an electronic signature process

Certified communications with high probative value

Secure the proof of availability of your communications through postal or electronic channels

With the coverage of a Trusted Service Provider

One solution with multiple applications

Manage your certified communications from your computer with

Benefits for
your company

Do you want to know more about certified communications?

Discover other solutions

Electronic
Signature

Electronic
Notifications

Consents

Certified Web
Publications