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Not necessary

Cookies that may not be particularly necessary for the website to function and are specifically used to collect personal data from the user through analysis, advertisements and other embedded content are called non-necessary cookies. It is mandatory to obtain the user's consent before executing these cookies on your website.

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bito This cookie is generally provided by and is used for advertising purposes. The main objective of this cookie is: Segmentation / Advertising. It establishes a unique identifier for the visitor that allows external advertisers (third parties) to target the visitor with relevant advertising. This combined service is provided by advertising centers, which provide real-time offers to advertisers.
bitoIsSecure Used to present relevant content and advertising to the visitor - The service is provided by groups of external advertising providers, who provide real-time offers to advertisers
Google Analitycs

To obtain more information regarding this type of cookies, you can obtain more information by consulting the document “Use of Google Analytics cookies on websites”

Cookie Description
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MailTecK & customercomms Menú

Consent management adapted to the GDPR

Automated multi-channel communication process

Automated multi-channel communication process

Custody of evidence with full legal validity

Custody of evidence with full legal validity

Integrated in the points of contact with the client

Integrated in the points of contact with the client

The consent of your clients under the new European regulations

The new European laws for the defense of the interests of consumers and citizens in different areas of relations with companies and institutions and, especially, in the use of their data, such as the General Data Protection Regulation - GDPR, require the accreditation of consent express and unambiguous of the customer to use their data when there is no other legitimate basis for it. This consent has to be granted for each purpose that is requested, so it can be multiple, making its management more complex.

The lack of express consent is subject to large fines; therefore, this accreditation becomes a capital issue for companies.

MailTecK & CustomerComms has a solution with which you can obtain express consent in a fast and automated way through several channels (email, web, SMS, telephone or postal mail), or at the contact points with your customers. After obtaining consent and accrediting the process, there is a digital evidence custody service to provide the evidence with full probative value in any possible litigation.


A single platform to manage all your consents:

Explicit consent

Explicit consent: an informed, unambiguous, clear affirmative act

Multi-channel solution

Multi-channel solution:
postal, e-mail, SMS, telephone, web


Accreditation of treatment and consent. Full legal validity

Consents with several purposes in the same process

Consents with several purposes in the same process


Integrable in certification and electronic signature processes

Custody of legal evidence for at least five years

Custody of legal evidence for at least five years

Management of total revocation or one or several purposes

Management of total revocation or one or several purposes

Communication of security breach. ‘Data breach’

Communication of security breach. ‘Data breach’

Prior data cleansing of your multichannel database

Prior data cleansing of your multichannel database

Obtain Consents for:


Don't risk the high penalties imposed by these regulations and the loss of prestige of your brand due to non-compliance.


Ask for the express acceptance of your client when you want to proceed to change from paper communications to electronic communications.

How we manage the consents of your clients

Multi-channel solution through web form


Benefits for
your company

  • Specialists in multi-channel personalized communications. We help you to address the customer through the best channel.
  • A single provider (design, management, production and delivery), which reduces the risk of information leakage.
  • Total security in the management of the personal data of your clients. Trust Service Providers with ISO 27001 certification.
  • We safeguard the interests of your company in case of legal conflict with your clients.
  • You will have the necessary evidence before a possible claim of the regulatory body (AEPD).
  • Accreditation before the regulator about who, when and where consent was given to your company.

Want to know more about the new RGPD?

Download the free 'e-book' on GDPR which we have prepared for you.



Platform for all your legal communications

SLegal security

Legal security

Maximum legal guarantee of your communications and transactions

Trusted Third Parties

Trust Service Provider

Certification and digital custody of communications and evidences



Services available from PC, mobile and tablet


Asociación Europea
Defensor del pueblo
MMT Seguros
Viajes el Corte Inglés


Avenida de la Recomba 14
P.E. La Laguna
28914 Leganés · Madrid
+34 916 895 665


Calle Balmes, 200
Planta 6º Puerta 4º
08006 Barcelona
+34 934 152 445


P. I. Ribera de Axpe, 11
Edif. BL-206-B-2ª
48950 Erandio · Vizcaya
+34 944 646 412


Torre Montesanto
Rua Afonso Praça, 30, 7th floor
1495-061 Algés · Lisboa
+351 21 121 5030


75 State Street
Boston · MA 02109
+ 1 617 655 7200

Have you received an electronic communication managed by MailComms Group?

Have you received an electronic communication managed by MailComms Group?

Línea separación

It is likely that your product or service provider may need to send you a certified communication or that they are participating in an electronic signature process